No matter where your agency is in terms of maturity and size, money can be a sensitive topic. You depend on your clients to pay invoices on time, but unfortunately, it doesn’t always happen. Sometimes ...

A strong onboarding process helps financial advisors gather critical client information, set expectations, define services, ...

Have you ever had a customer unceremoniously dump you? Here is what I learned after a longtime client dumped us.

Sometimes, despite your best efforts, you get a client who doesn’t respond. When you can’t contact a client, you are left without feedback, guidance or even payment. But how you react when a client ...

Once you've completed a project, it might seem that the client has all the power. If he refuses to pay you for the work you performed, you may feel both frustrated and powerless. While you cannot make ...

Strictly defined, a customer is someone who buys goods or services from a store or business. The word "client" can also mean "customer," according to most dictionaries, but it has a separate ...

Opinions expressed by Entrepreneur contributors are their own. It’s called ghosting, and it’s not just for romantic or dating relationships anymore. Odds are that, if you stay in business for more ...

A few months after starting my business, I had an opportunity to pitch a dream client. They were in an industry I was dying to break into, and we had an incredible introductory call. I asked them all ...

I run a professional services consulting business. I work from home and all of my clients are elsewhere, so our meetings are always over the phone or Skype. For the most part, I love my clients, but ...

It is often said that engagement letters are one of the best tools in the defense of a professional liability claim. That said, few CPAs would prefer to test the strength of their engagement letters ...