No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

Those who follow trend lines in enterprise technology have seen these two things bandied about at increasing rates for the last few years. Technologist and executives who have worked companies that ...

Microsoft has acquired process-mining vendor Minit for an undisclosed amount. Microsoft announced the deal on March 31. Microsoft had been dabbling around the edges of process mining with Power ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

There have long been a few fundamental challenges associated with business process management, at least for as long as the two of us have been involved with the field (forty years or so, for better or ...

The UK’s National Health Service is struggling on all fronts, from staff shortages to doctors strikes to mammoth waiting lists. According to official data, the waiting list for hospital treatment rose ...