A shopper’s unsettling delivery raises questions about how returned items are handled in the fast-moving online retail system.

Amazon Prime Day 2023 is a little over two weeks away and it's the perfect time to get all your shopping done for the summer (and the rest of the year). Not only does next month's shopping event get ...

Amazon.com Inc. executives doubled the length of their summer Prime Day sale this year to give customers extra time to browse the vast selection of deals and discounts. There was a downside. With ...