Southwest Recovery Services has announced B2B commercial collection agency services available through its 12 offices across seven states. The agency utilizes a contingency-only fee structure with ...

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

Commercial debt collection agencies typically charge contingency fees ranging from 15% to 50% of recovered amounts, with businesses paying nothing upfront and only when collections succeed. Collection ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

Think your dental office can send unpaid bills to collections whenever you want? Not quite. There's a specific 90-180 day window that maximizes recovery while staying legally compliant—and recent ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. Not all types of debts carry the same risk of legal action, however.

Banking is undergoing a huge transformation, and how debt collections operations engage customers is becoming a big issue, especially with things like BNPL schemes. Hundreds of billions of dollars ...

The Global Credit Risk & Debt Recovery Conference 2026 is set to bring together senior decision-makers, innovators, and solution providers from across the banking, financial services, and corporate ...

The Colorado Supreme Court repeatedly pressed a debt collection company last week to explain how its lawsuit against a Boulder woman for an unpaid credit card balance complied with the specific ...