In 2024, state and local governments continued to explore ways to improve how they deliver digital services to residents, leaning on technology both old and new to meet people where they are. All this ...

Finance ministries must think about digital public infrastructure as they do roads and power grids A government wouldn’t ...

Larger jurisdictions have until April 24 to comply with the Web Content Accessibility Guidelines, which means building accessibility into digital public services is no longer just a matter of best ...

US claims India will remove digital services tax; India silent, but equalisation levy already scrapped. What it means for US tech firms.

Until now, only a handful of large platforms and search engines have had to abide by the EU’s Digital Services Act. But starting this weekend, all but the smallest online platforms will have to comply ...

Forbes contributors publish independent expert analyses and insights. Nana Ama Sarfo covers current international tax news and transparency. Section 899, the so-called revenge tax against digital ...

President Donald Trump on Monday threatened to raise tariffs on countries that have a digital services tax, accusing such nations of discriminating against major U.S. tech firms by trying to collect a ...

Governments play a crucial role in shaping the well-being and prosperity of their citizens. At the heart of this relationship lie citizen services – a diverse array of programs and provisions designed ...

Under the Digital Services Act, Trusted Flaggers are supposed to help platforms clean up. But there is still a lot of room ...

Digital transformation of public services is not merely a trend; it is a necessity. However, getting a contract can be a challenging task for companies. Why do governments sometimes hesitate to invest ...

Despite decades of digitisation of public services, governments have not been sharing the benefits of digitisation with the public. In 2020, the NHS ran a bus-stop poster campaign in England warning ...

AI can play a significant role in helping to improve the digital employee experience, says Faisal Masud, president of HP Digital Services. The proliferation of devices, collaboration tools, and ...