The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

Forget about being put on hold for an hour to reach an unhelpful voice in tech support. These days, there is no shortage of “geeks” waiting to visit your home and give your system a hands-on look. For ...

The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

Geeks on Site is the ultimate solution to keep remote workers productive, no matter the challenge. With their 24/7 tech support, their certified technicians are available to offer assistance remotely ...

Last week, Best Buy unveiled announced a move to take its Geek Squad tech support services nationwide, as an addition to the company’s “New Blue” growth strategy. The Total Tech Support subscription ...

Jessica Harris speaks with Robert Stephens, founder of the tech support company Geek Squad. Stephens started making tech-support house calls while he was a college student at the University of ...