Research shows media coverage of AI chatbot use and mental health focuses on instances of user psychosis and suicide.

Most executive teams discuss “AI strategy” in terms of productivity, innovation and competitive threat. Brand integrity ...

The companies getting the most from generative AI are the ones that built systems around the tools and committed to learning ...

If you work in CX or revops, chances are you've had more than a few conversations about generative AI recently. Some of those conversations are filled with excitement. Others are loaded with questions ...

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. (THE CONVERSATION) Use of generative artificial intelligence technology is already widespread in ...

How easy is it to spot conversation generated by artificial intelligence (AI) large language models (LLMs)? A new study published in Cognitive Science evaluates the ability of LLMs to dupe people that ...

BMW is the first automaker to integrate Amazon’s new Alexa+ AI voice assistant. By using the new generative AI platform, BMW drivers will be able to have more natural in-car conversations with the ...

In this BBC documentary, broadcaster and mathematician Hannah Fry talks to Jacob about his Replika Chatbot ’girlfriend’ named Aiva. Compassion illusions Generative AI is not just another digital tool.