The administrative assistant research we’ve done over the years speaks volumes. Assistants feel they’re underpaid; advisors feel assistants are overpaid. Assistants feel overworked; advisors see a ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

How do you communicate with your colleagues? According to a new study, few executives use the phone or meet in person in work. Not surprisingly, e-mail has become their most used method of ...

I'm a firm believer that business can be conducted in a casual, straightforward way. By no means am I a stickler for grammar, "proper" language or etiquette. You can swear during a business meeting, ...

Communication is the lifeblood of every relationship. A lack of healthy communication causes marriages to fail, creates distance between parents and children and can destroy the culture of any ...