You're currently following this topic! Want to unfollow? Unsubscribe via the link in your email. The real-world downstream effects of AI adoption and implementation. Nearly 85 million travelers passed ...

The scene is a business hotel in a large US city on the Sunday morning before a major conference. You arrived yesterday evening on the late flight from Heathrow, and now, jetlagged and with a day to ...

After a long day of meeting with clients, Haley Gault, a Salesforce seller, received a last-minute ping from a customer saying they wanted to meet with her face-to-face within the hour. Gault started ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. This as-told-to essay is based on a conversation with Joey Monroe, a 34-year-old AI strategy advisor ...

“Technology isn’t good or bad—it’s what we do with it,” says Benioff, reflecting on 26 years of Salesforce innovation. Keith Shaw: 2025 is shaping up to be the year of the AI agent. As companies ...

LONDON--(BUSINESS WIRE)--AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal implications, ...

Just seven or eight months ago, when a customer called in to or emailed Baca Systems with a service question, a human agent handling the query would begin searching for similar cases in the system and ...

In a development as predictable as the coming of autumn, Salesforce leadership took to the stage on a damp, misty September morning in San Francisco to open their annual Dreamforce jamboree with a ...