Apple is rumored to be working on an AI-powered update for the Apple Support app Code hints at a 'Support Assistant' that will help users troubleshoot Apple products I used to work at the Genius Bar ...

Apple might be the next company to add a ChatGPT-style chatbot to its Support app, likely as a way to automatically handle cases covered in its documentation and hand off only the trickier ones to a ...

The page confirms that the feature will be a ChatGPT-like chat tool powered by generative AI, with customers able to receive generated answers to their questions about various Apple products and ...

The Apple Support app could soon gain a ChatGPT-style AI assistant, which could be powered by Apple Intelligenceor third-party AI, as a new report claims there's evidence of the feature in Apple code.

Apple may not have made an Apple Intelligence public chatbot like ChatGPT yet, but it's now added one to its internal sales support app. Part of the reason Apple is erroneously considered behind the ...