The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Just last week, Microsoft announced that the Skype app would no longer be available and would be replaced with Microsoft Teams by May. Yesterday, Microsoft made a similar announcement; however, this ...

Microsoft has fixed a known issue causing newly introduced Windows security warnings to display incorrectly when opening ...

Microsoft has confirmed a bug affecting Remote Desktop in April’s Windows 11 updates KB5083769 and KB5082052, causing display errors when multiple monitors use different scaling. The issue stems from ...

Microsoft has confirmed that there are remote connection issues on Windows 11 22H2 due to the Windows Remote Desktop app being broken. However, the good news is that there is a workaround. The latest ...

Microsoft is investigating and working on fixing Remote Desktop issues on Windows 11 systems after installing the Windows 11 2022 Update. "After installing Windows 11, version 22H2 (also called ...

The new Windows add-on for Quick Assist allows IT teams to securely support remote and hybrid employees via Endpoint Manager without a VPN. As companies went remote at the start of the COVID-19 ...

Microsoft warns Teams users of scammers abusing cross‑tenant chat feature Attackers impersonate IT staff, trick victims into granting remote access via Quick Assist Once inside, they use trusted tools ...