There isn't one hotel rewards program that's ideal for every traveler. Some programs offer greater flexibility and prioritize ...

Airline points and miles still have value, but travelers should expect them to work differently in 2026.

Points can provide reasons for customers to engage with a business while offering the company levers it can pull to adjust consumer behavior.

JetBlue’s loyalty programs and premium experiences were bright spots in an otherwise disappointing quarter and amid questions ...

In February, Maggie, a 71-year-old retired college professor from Michigan, was mourning the recent loss of her husband, Roy, when she logged in to his email account and stumbled upon an unpleasant ...

The pizza giant is adding merchandise drops, digital games and experiential rewards to boost consumer engagement.

Airline loyalty programs often keep members in the dark about how much their points and miles are worth. This page includes information about these cards, currently unavailable on NerdWallet. The ...

Retail loyalty programs aren’t just about discounts—they’re strategic tools for keeping customers engaged and spending. From Best Buy’s 2¢-per-point rewards to exclusive perks like free shipping and ...

Loyalty programs do not need to be rethought entirely. However, they do need to be accessible across the full journey.

The grocer’s refreshed rewards program and first native app are part of an effort to extend its in-store guest hospitality to ...