You may have heard the phrase “what gets measured gets managed.” So when we want something done, we slap a metric on it and manage toward that metric. Seems reasonable enough, right? It’s not, though.

Unified Communications as a Service (UCaaS) has evolved over the years, and while many might assume the tech has matured, there's still innovation lurking in the space. Productivity coaching is one ...

There are countless statistics claiming that remote employee productivity is greater than its in-office alternative. For example, one study published not long into the pandemic claimed as much as a 47 ...

Production measures the amount of work completed, while productivity assesses how well that work is performed relative to effort and value transfer. Effective productivity management involves removing ...

In today’s technology organizations, CIOs and CTOs frequently hear the question: “How much of our code is written by AI?” A common response to this question is something like, “Thirty percent of our ...

Prior to Covid-19, employers were increasing efforts to monitor the productivity of their employees. In fact, according to a 2018 Gartner report, 50% of 239 large corporations admitted that they were ...

This report contains two types of recommendation for improving productivity measurement: those that are conceptual and those that address issues related to implementation of new measures and data ...

Improving labor productivity is one of the biggest challenges for the hospitality industry. Earlier research conducted by the U.S. Department of Agriculture found restaurants operating at 74 to 78 ...

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If you’re using software development productivity metrics to evaluate developer performance, then you’re doing it wrong. For best results, tie them to business outcomes. I cringe when development ...

This study has two major objectives: to present an analytically well-defined concept of productivity in higher education and to recommend empirically valid and operationally practical guidelines for ...