Every Saturday at 7am, Adrian Furnham, professor of psychology at University College London, can be found shopping at his local supermarket. “It’s the same sad old gits, who recognise me,” he says.

Queueing theory—a mathematical framework that’s typically used to study, understand, and manage wait times and lines—is usually applied to improve efficiency in settings such as grocery stores, ...

Queueing theory provides a robust mathematical framework for analysing waiting lines, a critical aspect across sectors ranging from telecommunications and healthcare to manufacturing and ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

Queueing: Brits are experts at it, and airports are hotspots for it. It’s the inevitably boring but necessary slog of any journey. Check-in, bag drop, security checks, border control, boarding, ...

Now, a start-up here is hoping to cash in on the national past-time by providing a professional queueing service, which has taken off in cities abroad. Founded in May, iQueue offers queueing packages ...