The mode-of-operation rule was first adopted by the New Jersey Supreme Court in 1964 in Bozza v. Vornado, 42 N.J. 355 (1964). In that case, the plaintiff claimed she slipped on "a sticky substance ...
When Does Self Service Begin and End in the Mode of Operation Rule? "Does the mode of operation rule apply where customers wait on themselves after being served by an employee?" writes former Superior ...
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