For years, my family had a bundled package with Verizon Fios that included cable, VOIP and internet. But as my family’s watching habits turned to streaming, it was rare when we turned on the cable box ...

Did you check Verizon's website? Sometimes those devices are kind custom made or use a custom firmware so the support is all on the provider's site. Sorry I can't help more.

I have 75/75mps internet and TV with verizon fios, the ONT uses MOCA to deliver WAN to a verizon G1100 router that's in the basement along with synology NAS. I have a DIY "ethernet" backhaul to a home ...