The company is looking for other partners for AI chatbot-based ordering. The company is looking for other partners for AI chatbot-based ordering. If your local McDonald’s has been getting your order ...

Use left and right arrow keys to seek audio. McDonald's has just told its franchise operators on Thursday that it's removing AI order-taking technology from over 100 drive-thrus after a test period ...

McDonald's will stop using artificial intelligence to take drive-thru orders by the end of July to figure out a "future voice ordering solution by the end of the year," according to multiple reports.

In brief: McDonald's has announced it is ending its two-year automated order taking (AOT) drive-thru experiment and partnership with IBM. The AI-based ordering tech will disappear from all branches ...