Get the latest federal technology news delivered to your inbox. As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, today announced Agentforce 2dx, the newest version of Agentforce, its digital labor platform for bringing trusted, autonomous AI ...

Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together ...

Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

Millions of U.S. residents rely on personalized interactions with government for information regarding crucial services like healthcare, student loans, benefits and much more. In increasingly ...

Merck Animal Health selects Salesforce's Agentforce Life Sciences to support unified omnichannel engagement for veterinarians ...

Salesforce today announced general availability of Slack Sales Elevate, deeply integrating Sales Cloud with Slack to create a personalized sales home that centralizes information, simplifies processes ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The Circuit ...

Digital AI chatbot, Happy young African American woman using mobile smartphone with AI chatbot for online information in ...

Why it matters: Live Salesforce–Sheets integration saves hours, eliminates manual exports, and supports accurate CRM data for better sales and marketing outcomes. Tools to use: Connectors like ...

Software giant Salesforce, an early champion of remote work in Indianapolis, is asking most of its employees to come back to the office at least three times a week. The company told its employees ...