Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Anthropic last month reduced the TTL (time to live) for the Claude Code prompt cache from one hour to five minutes for many requests, but said this should not increase costs despite users reporting ...

Expo, the developer of a popular open-source tool for building cross-platform applications, today announced that it has ...

Dr W Kuan Hon and Dr Eoin Woods highlight the ongoing data protection issues caused by not using BCC and suggest some ...

Overview:  Choosing the right PHP course in 2026 helps beginners learn faster and build real-world coding ...

Back in 2019, AI attracted attention for producing quirky, weird content. By 2022, it was producing occasionally passable ...

Policymakers must work with frontier AI labs to establish reporting requirements for security incidents similar to the one that Anthropic revealed in 2025. Effective disclosure will require consistent ...

Google said it has noticed a sharp rise in websites hijacking the back button to show ads when users press it, so it will now ...

Zapier reports just-in-time learning involves acquiring specific knowledge exactly when needed, enhancing efficiency and ...

LLMs are quietly reshaping data journalism workflows at The Hindu, helping reporters process vast document sets, write ...

Companies can prohibit phone use for retail workers on shift. If the no-phone policy is being flouted, a company could create ...

Adobe Acrobat and Reader users are under attack from hackers using a zero-day vulnerability. Update within 72 hours, Adobe ...