SmartCustomer reports that poor AI in travel companies leads to misinformation, customer frustration, and unexpected charges, ...

Call it the war of the robots. As candidates turn toward artificial intelligence to beef up their resumes and write tailored ...

Verizon reports parents should guide kids on using AI chatbots in social media, addressing issues like accuracy, sources, and ...

Joe Alary’s chatbot addiction nearly cost him his job, his savings and some of his long-term relationships. The 57-year-old is now rebuilding his life. Alary, who is divorced and lives alone, had ...

Chatbots like ChatGPT are powerful because of their simplicity: Ask just about anything and you’ll get an answer. But the answer you get depends on a lot more than what you type. Behind the scenes, ...

You just watched the episode of South Park when the character Randy Marsh uses ChatGPT for encouragement and advice, in front of his wife Sharon. Though you’re entertained by the comedy, you might ...

Augustin, a German board-certified psychiatrist/psychotherapist, is a professor at the Protestant University of Applied Sciences in Bochum, Germany. A Florida father ...

It might be time to break up with your chatbot. The reasons for moving on—or at least trying a new one—are piling up fast. Companies are constantly releasing new AI models with more powerful ...

Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

The AI industry will tell you it wants to make AI chatbots more ‘human.’ Why? Because tricking you into a state of hyper-attention is good for business. They say you can find anything on Amazon. Now, ...

Google is facing a new federal lawsuit from the family of a man who died by suicide after allegedly being influenced by Gemini, the company's artificial intelligence chatbot. The lawsuit is the first ...

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions. In ...