ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

The Trump administration announced that the company, a pharmacy benefit manager, had agreed to make significant changes to its practices. By Rebecca Robbins and Reed Abelson The reporters have ...

ServiceNow shares sank despite strong results and guidance. Investors continue to fret over the impact AI will have on SaaS businesses. The stock now trades at an attractive price. ServiceNow is ...

ServiceNow reported quarterly earnings that beat expectations. The results weren't enough to quell concerns about slowing growth amid the company's acquisition spree. For the fourth quarter, ...

ServiceNow announced a deal with major AI player Anthropic just a week after it announced a partnership with OpenAI. Enterprise workflow software company ServiceNow has entered into a multi-year deal ...

ServiceNow's CEO is committed to staying through 2030 amid AI concerns. Bill McDermott is betting big on ServiceNow stock, says AI is not a threat. ServiceNow reported strong revenue growth and ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

ServiceNow and OpenAI are deepening their strategic partnership with an enhanced collaboration to help enterprises accelerate efforts to turn artificial intelligence (AI) into measurable business ...